Unable to send, 530 Relaying not allowed

530 Relaying not allowed (please enable smtp authentication on your email client)

If you received the above error while trying to send email through our mail servers then make sure your email client has SMTP authentication enabled. Authenticatoin is required to prevent unauthorized access to email servers.

Here is how you configure this in popular email clients:

Thunderbird

  1. Navigate to Tools > Account Settings
  2. Select Outgoing Server (SMTP) from the account list on the left
  3. Select the SMTP account that's connecting to the server from the box on the right and click the Edit... button
  4. Under Authentication Method choose Normal Password

Outlook Express
  1. Navigate to Tools > Accounts...
  2. Go to the Mail tab
  3. Select your email account and click the Properties button
  4. Go to the Servers tab
  5. Under Outgoing Mail Server check My server requires authentication
  6. Then click the Settings button
  7. Click Log on Using and enter your email address and password

530 Relaying not allowed (please enable smtp authentication on your email client)

If you received the above error while trying to send email through our mail servers then make sure your email client has SMTP authentication enabled. Authenticatoin is required to prevent unauthorized access to email servers.

Here is how you configure this in popular email clients

Thunderbird

  • Navigate to Tools > Account Settings
  • Select Outgoing Server (SMTP) from the account list on the left
  • Select the SMTP account that's connecting to the server from the box on the right and click the Edit... button
  • Under Authentication Method choose Normal Password

Outlook Express

  • Navigate to Tools > Accounts...
  • Go to the Mail tab
  • Select your email account and click the Properties button
  • Go to the Servers tab
  • Under Outgoing Mail Server check My server requires authentication
  • Then click the Settings button
  • Click Log on Using and enter your email address and password

Was this answer helpful?

 Print this Article

Also Read

How do I change the timestamp on my emails?

Each webmail client has a timezone setting, which is set to the server clock by default....

Creating email autoresponses

Creating email autoresponses   Overview You can use autoresponders to send a message...

PHPMail() Function Disabled

There are so many ways to send email using php. The two main ways to do this is either using...

Why am I getting a Domain has exceeded the max defers and failures per hour error?

As of the release of cPanel 11.32, to which we upgraded in early March 2012, a new feature...

Setting Up Email for the Blackberry

Setting Up Email for the BlackberryIn order to receive email on a BlackBerry device, you must...